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Privacy Policy

Healesville Distilling Pty Ltd (Trading as Four Pillars) will from time to time, collect personal information from you.

Healesville Distilling Pty Ltd (Trading as Four Pillars) is committed to ensuring that the collection, retention, use and disclosure of the Personal Information you provide (i.e. information which is collected and identifiable as relating to you personally) complies with all applicable legal requirements and that there is no act or practice that interferes with your privacy rights. All possible steps are taken to ensure that any Personal Information you provide online through fourpillarsgin.com.au is not disclosed to or accessed by unauthorised persons and is used only for the purpose for which you have provided it.

WHEN DO WE COLLECT PERSONAL INFORMATION?

Healesville Distilling Pty Ltd (Trading as Four Pillars) will collect Personal Information about you at various times including when you register or subscribe on-line for goods or services we have on offer or if you enter a competition or complete a survey or forward any comments to Healesville Distilling Pty Ltd (Trading as Four Pillars).

WHY DO WE COLLECT PERSONAL INFORMATION?

We collect Personal Information for a variety of reasons including, in particular, to enable us to improve the nature of the goods and services we provide and to more accurately market our goods and services and research our customers. From time to time we will email you details of promotions and special offers. However, you can 'opt out' from receiving any further marketing or promotional material from us.

We may also use Personal Information to identify you to establish purchases within the system or to enable us to address your expectations of us in respect of how we conduct our business.

WHO DO WE GIVE YOUR PERSONAL INFORMATION TO?

We will only use the Personal Information you provide to us through fourpillarsgin.com.au for the purpose for which it was provided and directly related purposes and in the normal business operation and marketing of the goods and services offered on fourpillarsgin.com.au. Healesville Distilling Pty Ltd (Trading as Four Pillars) may disclose personal information about you in some circumstances. Healesville Distilling Pty Ltd (Trading as Four Pillars) may disclose your personal information to third party contractors and service providers who help us to operate this website and provide a service to you. Healesville Distilling Pty Ltd (Trading as Four Pillars) may also share your personal information with it’s related bodies corporate to help us ensure that your personal information remains
up-to-date and complete and so that we may better understand and meet your needs and interests. We will not give your Personal Information to any other third parties without your prior consent. The only exceptions to this are when we are required to disclose the information by law or to protect our rights, safety or property. When we have to send your Personal Information to contractors or service providers to carry out work on our behalf, or to related bodies corporate, we require these organisations to comply with this privacy policy and, in certain situations, require a confidential undertaking to protect your personal information. We will not permit others to use your information beyond what is necessary to assist us and wherever possible they will be required to provide a confidentiality undertaking to protect your Personal Information.

CAN YOU GAIN ACCESS TO YOUR PERSONAL INFORMATION?

If you would like details of the Personal Information that we hold about you in order to update it or for any other reason please forward a written request to our Privacy Contact Officer. We may ask you to complete a Personal Information Request Form. We generally will not charge you a fee in respect
of such access but reasonable administrative costs may be charged in some circumstances. You will be required to satisfy identity validation procedures to prove that you and the individual requesting the personal information are one and the same.

HOW TO CONTACT US

Privacy Officer Healesville Distilling Pty Ltd (Trading as Four Pillars), PO Box 467, Healesville, Victoria, Australia 3777.

E: michelle@fourpillarsgin.com.au

WHAT CAN YOU DO IF YOU HAVE A COMPLAINT?

If you are not happy in respect of how we have dealt with your Personal Information or in gaining access to it, you should firstly contact our Privacy Contact Officer (refer above contact details) to discuss your concerns. Parents should contact our Privacy Contact Officer if they want Personal Information deleted that has been provided by their children. Then, if you are still not satisfied, you should contact the Office of the Federal Privacy Commissioner - Privacy Hotline on 1300 363 992 or visit their website for further direction and assistance.

DISCLAIMER

This Privacy Statement may be amended from time to time by us at our sole discretion and variations will become effective at the time of posting. Healesville Distilling Pty Ltd (Trading as Four Pillars) is not responsible for any unauthorised use of or access to the Personal Information provided.

LINKS TO THIRD PARTY WEBSITES

This website may contain links to third party websites for your convenience and information. When you access one of these third party linked sites, Healesville Distilling Pty Ltd (Trading as Four Pillars) is NOT responsible for the privacy practices of that website. Please review the privacy policy for each site you visit.

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